How to Cancel Canva

Canva is a popular graphic design platform used by individuals, teams, and businesses to create visually appealing graphics and content. The free version offers limited features while paid plans like Canva Pro and Canva for Teams unlock more advanced design tools. However, you may eventually want to cancel your Canva subscription.
Fortunately, canceling your Canva plan is straightforward once you know the steps for your subscription method. This comprehensive guide covers how to cancel Canva across website, mobile, iOS, Android, and more.
How to Cancel Canva on Desktop
If you subscribed directly through Canva’s website, you can cancel your paid plan from a desktop web browser:
- Go to www.canva.com and log into your Canva account.
- Click your profile picture in the top right corner.
- Click Settings in the dropdown menu.
- Click Billing & Plans on the left sidebar.
- Locate your Pro or Teams plan and click the More Actions button.
- Select Request Cancellation.
- Confirm cancellation in the popup window.
This immediately cancels auto-renewal of your Canva plan. You’ll continue having access until the current billing period expires.
How to Cancel Canva on iPhone or iPad
To cancel a Canva plan on iOS that you purchased through the App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID banner at the top of the screen.
- Tap on Subscriptions.
- Under Active Subscriptions, find Canva Pro or Teams.
- Tap on the plan name and select Cancel Subscription.
Follow the on-screen confirmation prompts and your Canva plan will be canceled through Apple. You can also cancel via the Canva iOS app’s account settings.
How to Cancel Canva on Android
If you subscribed to Canva through the Google Play Store on an Android device:
- Open the Play Store app on your Android phone or tablet.
- Tap on the ≡ menu icon in the top left corner.
- Tap on Subscriptions.
- Under Active Subscriptions, tap on your Canva plan.
- Tap Cancel subscription and confirm.
This cancels your Canva subscription through Google Play for future renewals. You’ll retain access until the end of the current billing period.
How to Cancel Canva Pro Through PayPal
If you subscribed directly on Canva.com but paid with PayPal:
- Log into your PayPal account at www.paypal.com.
- Click on your profile icon in the top right corner.
- Click on Settings in the dropdown menu.
- Click on Payments.
- Under Recurring Payments, find your Canva plan and click Cancel.
- Confirm cancellation in the popup window.
This method stops PayPal from automatically charging you for Canva on upcoming billing dates.
What Happens When You Cancel Canva?
When you cancel your paid Canva plan:
- You’ll have continued access until the end of the current billing period.
- Your subscription and auto-renewal will be deactivated moving forward.
- You will lose access to Canva Pro or Teams features once the period expires.
- Your Canva account remains open so you can re-subscribe later.
- You cannot get a refund for any unused subscription time after canceling.
So in short, enjoy full Canva access until your renewal date passes. Then your paid features will be disabled unless you resume the subscription.
Pausing Your Canva Subscription
Canva allows you to temporarily pause your subscription for up to 3 months instead of fully canceling:
- Go to Canva account settings and click Billing & Plans.
- Click the More Actions button on your plan.
- Select Cancel Subscription.
- Choose I want to pause my subscription.
- Confirm you want to pause for 3 months.
This postpones your next billing date but retains access in the meantime. You can also resume early if needed.
Reactivating Canva After Cancellation
If you change your mind later on, you can easily restart your canceled Canva membership:
- If you canceled directly on Canva, just purchase a new subscription.
- If canceled through a third-party, re-subscribe in the same app store.
- Relink your PayPal account if that’s how you paid previously.
- Your Canva account and designs remain available when you resubscribe.
Reactivating your canceled Canva plan only takes minutes on any platform.
Getting a Refund on Canva
Unfortunately, Canva does not provide refunds if you cancel your paid plan mid-billing cycle. However, you can get a full refund within 30 days of subscribing if you have not used Canva services yet. Reach out to Canva’s support team to request a refund as a new user.
Avoiding Unwanted Canva Charges
To avoid surprise charges, be sure to cancel at least 24 hours before your Canva plan renews each billing period. You can find your upcoming renewal date in your Canva account settings. Cancel early to ensure charges do not go through.
Closing Thoughts
Canceling your Canva subscription is quick and easy across desktop, mobile, and third-party platforms like Apple and Google Play. The cancellation takes effect at the next billing cycle. You can also temporarily pause your Canva plan instead of fully canceling right away.