Chegg is an online education platform that provides access to digital textbooks, tutoring services, homework help, test prep and more for students. It offers flexible subscription options so you can pay monthly or buy an annual plan.
However, you may eventually want to cancel your Chegg subscription. Fortunately, it’s easy to cancel Chegg if you know the steps for your specific subscription method. This guide will walk through how to cancel Chegg on the website, iPhone, iPad, Android, and other platforms.
How to Cancel Chegg on the Website
If you signed up for Chegg directly on their website with a credit/debit card, you can easily cancel your subscription online:
- Go to www.chegg.com and log into your Chegg account.
- Click on your profile icon in the top navigation bar.
- Click on Account Settings.
- Under Membership, click on Cancel/Change Membership.
- Select the option to Switch to Pay As You Go.
- Click Save Changes.
- On the confirmation pop-up, click Unsubscribe Anyway to confirm cancellation.
Your Chegg subscription will remain active until the end of your current billing period. You will not be charged again once the subscription expires.
How to Cancel Chegg on iPhone or iPad
If you subscribed to Chegg on your iPhone or iPad through the App Store, follow these steps:
- Open the Settings app on your iOS device.
- Tap on your Apple ID banner at the top of the screen.
- Tap on Subscriptions.
- Under Active Subscriptions, tap on Chegg.
- Tap on Cancel Subscription and confirm.
This cancels auto-renewal going forward. You’ll continue to have access to Chegg until the current period expires.
How to Cancel Chegg on Android
To cancel Chegg on an Android phone or tablet:
- Open the Google Play Store app.
- Tap on the hamburger menu in the top left corner.
- Tap on Subscriptions.
- Under Active Subscriptions, tap on Chegg.
- Tap Cancel subscription.
- Confirm cancellation in the pop-up.
Just like other platforms, this stops your Chegg renewal at the next billing date but you keep access until then.
How to Cancel Chegg on Amazon
If you subscribed to Chegg through Amazon:
- Go to www.amazon.com.
- Hover over Accounts & Lists and tap on Your Subscriptions.
- Locate Chegg and click Do not continue subscription.
- Select a cancellation reason and confirm.
This immediately cancels your Chegg subscription through Amazon.
How to Cancel Chegg on Other Platforms
The cancellation process may be slightly different depending on where you subscribed:
- Roku – Go to My Account > Subscription Management > Chegg > Cancel Subscription
- Xbox – Navigate to Subscriptions > Chegg > Cancel
- PlayStation – Go to Settings > Account Management > Subscriptions > Chegg > Turn Off Auto-Renew
- Chromebook – Open Google Play Store > Subscriptions > Chegg > Cancel
If in doubt, check with the platform’s customer support on how to view and manage your subscriptions.
What Happens When You Cancel Chegg?
When you cancel your Chegg membership, here is what you can expect:
- You will have continued access to Chegg until the end of your current billing period.
- You will no longer be charged the monthly or annual subscription fee.
- You lose access to Chegg services once the subscription period ends.
- Your Chegg account remains open so you can restart later.
- Cancellation is effective immediately but services stay active until billing date.
- Unused subscription time is not refunded if you cancel mid-period.
So in summary, enjoy full Chegg access until the renewal date passes. Then services are deactivated unless you re-subscribe. Your account itself stays open.
Can You Get a Chegg Refund?
Chegg does not offer subscription refunds if you cancel mid-billing cycle. You continue having access until the period expires.
However, you can request a full refund within 30 days if you have not used Chegg services yet. Contact Chegg customer support for help requesting a new subscriber refund.
Reactivating Chegg after Cancelling
If you change your mind later, it’s easy to restart your cancelled Chegg membership:
- If you canceled on the website, just subscribe again on Chegg.com.
- If you canceled through a third-party, re-purchase Chegg in the same app store.
- Log into your existing Chegg account when resubscribing.
- Download the mobile app again if needed.
Your previous Chegg data like notes or textbooks may still be available if you reactivate within a certain period. Contact Chegg support to check.
Re-subscribing is quick and your account is already set up, making renewal a breeze.
Tips for Canceling Chegg
Follow these tips when canceling your Chegg account:
- Cancel early to avoid forgetting and getting charged for another period.
- Use the same platform you subscribed on to cancel.
- Consider downloading any important textbooks or materials before canceling.
- Double check services are deactivated after the billing date passes.
- Don’t stress – cancellation only takes a couple minutes once you know the steps!
Canceling Chegg Summary
Canceling Chegg is straightforward once you know the cancellation steps for your subscription method. You can easily cancel on the website, iPhone, Android, Amazon, or other platforms by locating your subscription in account settings. Remember you keep full access until your renewal date passes. With this guide, you can now cancel Chegg smoothly when the time comes.
