Home Chef is a popular meal kit delivery service that provides pre-portioned ingredients and recipes to your door. However, there may come a time when you need to cancel your Home Chef subscription.
Fortunately, the cancellation process is quick and easy when you know the steps. This guide will explain how to easily cancel Home Chef on the website or mobile app.
How to Cancel Home Chef on the Website
To cancel your Home Chef subscription on the website:
- Go to www.homechef.com and log into your Home Chef account.
- Click your name in the top right corner and select Account Settings.
- On the left sidebar, click on Pause My Account.
- Select a reason for pausing your account.
- Check the box to confirm you want to cancel Home Chef.
- Click Pause My Account.
You will see a confirmation message that your account is now cancelled. You will also receive a confirmation email from Home Chef.
How to Cancel Home Chef on Mobile
To cancel your Home Chef subscription on the mobile app:
- Open the Home Chef app on your iPhone or Android phone.
- Tap your profile icon in the bottom right corner.
- Tap on My Settings.
- Scroll down and tap on Pause My Account.
- Follow the on-screen prompts to confirm cancellation.
The app provides the same cancellation confirmation screens as on the website.
What Happens When You Cancel Home Chef?
When you cancel your Home Chef membership, here is what you can expect:
- You will not receive any future auto-shipments of meal kits.
- Your account will switch to an inactive “paused” status.
- You will not be charged any new payments or fees.
- Any upcoming deliveries already processed will still be shipped.
- You can easily reactivate your account at any time.
So after cancellation, your account remains open but goes into an inactive paused state. Already processed orders will still arrive.
When to Cancel to Avoid Charges
To avoid being charged for an upcoming delivery, be sure to cancel by Friday at 12 PM Central Time the week before.
Any boxes already processed before you cancelled will still ship. So cancel early to avoid unwanted charges.
Reactivating Home Chef After Cancelling
If you want to restart Home Chef meal deliveries after cancelling:
- Log back into your Home Chef account on the website or app.
- When prompted to “reactivate,” click to restart your plan.
- Select a new delivery date and meal plan.
- Update payment and shipping information if needed.
Reactivating is quick and your preferences are saved. You can start receiving Home Chef boxes again.
Getting a Home Chef Refund
Unfortunately, Home Chef does not offer refunds on subscription fees or processed boxes. However, you can contact Home Chef customer service to request a credit on your account for any issues.
Closing Thoughts
Canceling your Home Chef subscription takes just a minute on the website or in the mobile app. Be sure to cancel by Friday before the next week’s delivery to avoid charges. Your account will remain open so you can easily restart later on. Follow the steps in this guide to cancel Home Chef smoothly.
