Cancelling your 16Personalities subscription is easy and straightforward. The personality test website offers a no-questions-asked refund policy within 30 days of purchase. You can also cancel anytime under the Consumer Contracts Regulations. This article explains how to cancel 16Personalities and get a refund, with statistics on personality tests and perspectives on their usefulness.
To cancel your 16Personalities subscription, first check your confirmation email for details of your original order. This will have the information needed to authorize a refund. Then contact the 16Personalities Customer Service team at support@16personalities.com and let them know you want to cancel and get a refund. They aim to process refunds within 10 working days.
If it’s been over 30 days since you purchased, you still have the right to cancel under the Consumer Contracts Regulations 2013. These give you 14 days to cancel a contract for digital services, starting the day after you receive the confirmation email. To cancel, email support@16personalities.com stating clearly that you want to cancel under the Consumer Regulations. You can use the cancellation form in their Refund Policy, but it’s not required.
16Personalities states you consent to receiving digital content before this 14-day cancellation period ends. So if you’ve already accessed your personality test results, you lose the cancellation rights. If you cancel after partly using the services, you must pay proportionally for what you used.
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Personality tests like 16Personalities are big business—over 2.5 million people take the test every year (source). These tests sort people into categories like idealist, logistician and debater. 16Personalities uses the Myers-Briggs model with 16 personality types based on introversion/extroversion, sensing/intuition, thinking/feeling and judging/perceiving.
Critics argue the tests rely on false dichotomies and Barnum statements. The results may be vague enough to apply to anyone. But fans find them fun and say they offer self-insight. Businesses now commonly use personality tests for recruitment, team building and career development (source).
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Personality tests have been around since the 1920s, pioneered by psychoanalyst Carl Jung. He proposed eight personality types in his landmark 1921 book Psychological Types (source). Isabel Briggs Myers and her mother Katharine Briggs built on Jung’s work in the 1940s to create their Myers–Briggs Type Indicator. This became one of the most popular personality assessments in the world.
Myers-Briggs categorizes people as extraverted (E) or introverted (I), sensing (S) or intuitive (N), thinking (T) or feeling (F), judging (J) or perceiving (P). Combining these gives the 16 personality types—like ISTJ, ENFP, ENTJ. Critics say the either/or format ignores nuance and flexibility in human personalities. And the types may reinforce gender stereotypes, with thinking portrayed as masculine and feeling as feminine (source).
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Others defend personality tests as a helpful personal development tool. Identifying your type can provide self-knowledge to shape your life and career. Fans say the system helps people appreciate diversity in how different personalities communicate, work and make decisions. Tests like Myers-Briggs and 16Personalities are popular in workplaces, used in team building, leadership training, conflict resolution and even pairing compatible roommates (source).
However, researchers question the tests’ scientific validity. Studies find different results each time people take them, and types may change over a lifetime. Critics say the tests rely too much on introspection and self-reporting. Psychologists argue traits like introversion and judging cannot be accurately self-assessed (source). There are also inconsistencies in how people interpret the questions. So while the tests may have entertainment value, experts debate their usefulness for real decision-making.
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Overall, personality assessments clearly resonate with many people seeking self-knowledge. 16Personalities is popular for its free, easily accessible format and appealing animations to explain the types. Before paying for in-depth reports, consider researching the criticisms of Myers-Briggs and related instruments. While fun and insightful for some, the tests have limitations. Approach them with an open and skeptical mindset.
If you decide it’s not for you, cancelling 16Personalities is easy. Just contact their customer service within 30 days or invoke the Consumer Contracts Regulations within 14 days. Personality is complex, but unwinding a subscription need not be.
