
Walmart customer service hours vary by location, but most stores close between 8pm and 10pm. Stores open 24 hours usually close customer service at 10pm, while non-24 hour locations often close at 8pm. The customer service desk typically opens at 7 or 8am daily.
The customer service center handles returns, complaints, broken product reports, theft reports, and more. They can also assist with issues like out of stock items, price matching, using the MoneyCenter kiosk, buying stamps, and applying for a Walmart credit card.
If customer service is closed, you can still get help through other channels:
Service | Hours |
---|---|
Customer Service Desk | Opens: 7-8am | Closes: 8-10pm |
Call Center | 24/7 |
Website Live Chat | 24/7 |
Mobile App | 24/7 |
In-Store Associates | Regular store hours |
Check your specific store’s hours online or call ahead to confirm the customer service desk hours before visiting —though they are generally open during all store operating hours.