Walmart customer service hours vary by location, but most stores open the customer service desk between 7-8am daily for the start of regular store hours.
Though Walmart locations may open earlier, the customer service desk typically opens at 7am or 8am once customer traffic picks up. Some stores may open customer service as early as 6am.
The best way to confirm your specific store’s hours is to check online or call directly. Here are the typical customer service hours:
| Service | Hours |
|---|---|
| Customer Service Desk | Opens: 7-8am |
| Store Opening | Varies, may open earlier |
The customer service desk usually closes between 8pm and 10pm depending on whether the store is open 24 hours.
During open hours, you can visit the desk for help with returns, complaints, broken items, theft reports, price matching, and more. The desk can also assist with issues like out of stock items, the MoneyCenter kiosk, buying stamps, and applying for a Walmart credit card.
If you need assistance outside of posted desk hours, Walmart also provides 24/7 support through their website live chat and mobile app. You can also call 1-800-925-6278 anytime. In-store associates may also be able to help during regular store hours when customer service is closed.
Knowing your local Walmart’s customer service open hours makes it easy to get the help you need. Most locations open at 7 or 8am but be sure to check with your specific store.
